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Privacy Policy
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We believe that our most critical goal and mission is to deliver better products and services to the market through sound business activities and to always be the most trusted partner for each customer.
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We recognize that our customers trust their personal information with the Company on their own free will for a specific purpose of use and it is our responsibility and of utmost importance to maintain their personal information safely and respect their intentions in using it.
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We are committed to the protection of personal information of customers with the following matters in mind.
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| 1. |
Definition of "Personal Information"
Our definition of "Personal Information" includes information relating to a living individual as stipulated in the Act on the Protection of Personal Information (name, date of birth and other information by which a particular individual can be identified), information used with respect to the particular individual (such as e-mail address, user ID, password and credit card number) and other attribute information relating to the individual that is integral with personal information (such as hobbies, family members and age).
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| 2. |
Purpose of use of Personal Information
We will define the purpose of use of Personal Information as specifically as possible in the handling thereof.
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| 3. |
Restrictions on the use of Personal Information
We will not handle Personal Information beyond the extent necessary for achieving the purpose of use without prior written consent of the Customer. With respect to the Personal Information obtained as a result of the succession of business by merger or otherwise, we will not handle such information beyond the scope of the purpose of use defined before such event. The foregoing will not apply in cases:
| (i) |
in which such handling is based on laws and regulations; |
| (ii) |
in which such handling is necessary for the protection of the life, body or property of an individual and it is difficult to obtain the consent of the Customer;
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| (iii) |
in which such handling is specially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the Customer, and;
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| (iv) |
in which such handling is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations, and contacting the Customer for consent is likely to impede the execution of the affairs concerned.
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| 4. |
Proper acquisition of Personal Information
We will acquire Personal Information in an appropriate manner and not through deception or other wrongful means. We will not acquire any information relating to an individual from a minor of less than 15 years of age without the consent of the person with parental authority.
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| 5. |
Notice of the purpose of use at the time of acquisition of Personal Information
We will publicly announce the purpose of use of Personal Information prior to the acquisition thereof, except in cases:
| (i) |
in which notification to the Customer or public announcement of the purpose of use is likely to harm the life, body, property, or other rights or interests of the Customer or a third party;
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| (ii) |
in which it is necessary to cooperate with a state organ or a local government in executing the affairs prescribed by laws and regulations, and notification to the Customer or public announcement of the purpose of use is likely to impede the execution of the affairs, and;
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| (iii) |
in which it is considered that the purpose of use is clear in consideration of the circumstances of the acquisition.
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| 6. |
Change in the purpose of use of Personal Information
We will not change the purpose of use of Personal Information beyond the scope of reasonably consideration that the purpose of use after the change is duly related to that before the change. When we change the purpose of use, we will notify to the Customer or publicly announce the purpose of use after the change.
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Security control of Personal Information and supervision of employees
We will establish Personal Information Handling Regulations, create the positions of Personal Information Protection Manager and Personal Information Protection Supervisor, and exercise necessary and appropriate supervision over our employees in order to ensure the prevention of leakage, loss, or damage to Personal Information and to ensure other security control of Personal Information. We will exercise necessary and appropriate supervision over our employees who handle Personal Information in order to ensure the security of Personal Information.
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| 8. |
Supervision of trustees
When we entrust an individual or a business operator with the handling of Personal Information in whole or in part, we will conclude with the trustee a contract including confidentiality provisions or have the trustee agree to the confidentiality provisions stipulated by us, and exercise necessary and appropriate supervision over the trustee to ensure the security of the entrusted Personal Information.
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Restriction of provision to third parties
| (1) |
We will not provide Personal Information to any third party without prior consent of the Customer, except in cases:
| (i) |
in which the provision of Personal Information is based on laws and regulations; |
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in which the provision of Personal Information is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the Customer;
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| (iii) |
in which the provision of Personal Information is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the Customer;
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| (iv) |
in which the provision of Personal Information is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by one in executing the affairs prescribed by laws and regulations, and contacting the Customer for consent is likely to impede the execution of the affairs, or;
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| (v) |
in which we have notified to the Customer or publicly announced:
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that the provision to a third party is included in the purpose of use; |
| b. |
data items to be provided to the third party; |
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means or method of provision to the third party, or; |
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that the provision of Personal Information to the third party will be discontinued at the request of the Customer. |
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| (2) |
The foregoing shall not apply in cases:
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in which we entrust the handling of Personal Information in whole or in part within the scope necessary for the achievement of the purpose of use;
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| (ii) |
in which Personal Information is provided as a result of the succession of business by merger or otherwise, or;
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| (iii) |
in which we use Personal Information jointly with specific individuals or entities and such intent is notified to the Customer in advance or made readily accessible by the Customer along with information items to be used, scope of joint users, purpose of use of such Personal Information, and name of the individual or business operator responsible for the management of such Personal Information.
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| (3) |
When we use Personal Information jointly with specific individuals or entities, in the event of any change in the purpose of use of such Personal Information or the individual or business operator responsible for the management of such Personal Information, we will notify to the Customer of the details of such change in advance or make such details readily accessible by the Customer.
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| 10. |
Public announcement, etc. of matters concerning Personal Information
We will make the following matters concerning Personal Information accessible by the Customer and disclose them at the request of the Customer without delay.
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Purpose of use of Personal Information (except for any purpose that is excluded from the scope of the obligation of disclosure under the Act on the Protection of Personal Information. When we have decided not to notify the purpose of use in spite of the request of the Customer, we will notify the Customer of such decision without delay.)
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| (ii) |
Contact information for inquiries about Personal Information |
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| 11. |
Disclosure of Personal Information
When we are requested by the Customer to disclose Personal Information, we will disclose such Personal Information to the Customer without delay. However, we may decide not to disclose the requested Personal Information, in whole or in part, in cases:
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in which disclosure is likely to harm the life, body, property, or other rights or interests of the Customer or a third party;
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| (ii) |
in which disclosure is likely to seriously impede the proper execution of our business, or;
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| (iii) |
in which disclosure violates other laws and regulations.
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In principle, we will not disclose to the Customer any information other than Personal Information, such as web access log data.
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| 12. |
Correction, etc. of Personal Information
When we are requested by the Customer to correct, add, or delete Personal Information on the grounds that such Personal Information is contrary to the truth, we will conduct necessary investigations without delay within the scope necessary for the achievement of the purpose of use, and correct, add, or delete such Personal Information as appropriate, and notify the Customer of the investigation results and actions taken, except in cases in which special procedures are prescribed by any other laws and regulations for such correction, addition, or deletion.
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Discontinuance, etc. of the use of Personal Information
When we are requested by the Customer to cease usage of or delete Personal Information on the grounds that such Personal Information is handled beyond the scope of the purpose of use or has been acquired through deception or other wrongful means, we will conduct necessary investigations without delay, and cease to use or delete such Personal Information as appropriate, and notify the Customer of the investigation results and actions taken. However, in cases in which it is unreasonably expensive or otherwise impracticable to cease usage of or delete Personal Information and to the extent we are able to take alternative measures to protect the rights and interests of the Customer, we will take such alternative measures.
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Explanation of reasons
When we have decided, in spite of the request of the Customer, not to (i) notify the Customer of the purpose of use, (ii) disclose to the Customer all or part of Personal Information, (iii) cease usage of or delete Personal Information, or (iv) cease to provide Personal Information to a third party, we will notify such decision and explain the reasons thereof to the Customer.
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| 15. |
Inquiries
Please contact us at the following address for inquiries about our privacy policy.
For matters concerning the handling of personal information
| 1-4-6 Higashi Nihombashi, Chuo-ku, Tokyo |
| ADMEDEC Co., Ltd. General Affairs Dept. |
| TEL: 03-5839-2545 |
Business hours:
Monday-Friday (Except public holidays and company holidays)
10:00-17:00 |
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ADMEDEC Co., Ltd.
CEO: Shigeo Hirooka |
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